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Terms & Conditions

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Terms and Conditions for Train With Henry

 

These Terms and Conditions apply to all fitness classes and services provided by Train With Henry, operating at Epsom Cricket Club (KT18 7QP).

By booking or attending a class, you agree to the following:

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1. Bookings and Payments​

  • Payment is required at the time of booking unless otherwise agreed.

  • Class passes and memberships are non-transferable and non-refundable unless otherwise stated.

2. Cancellations and Refunds

  • We require at least 12 hours notice for class cancellations. Late cancellations or no-shows may be charged at the full rate.

  • If we need to cancel a class, you will be offered a full refund or the option to reschedule.

3. Health and Safety

  • By participating, you confirm that you are in good physical health and understand the risks involved in physical activity.

  • Please inform your instructor of any injuries, medical conditions, or access needs before the class begins.

  • You are responsible for your own wellbeing during the session and are advised to stop immediately if you feel unwell.

4. Accessibility

  • We aim to provide an inclusive environment. Our studio is wheelchair accessible via a double-door entrance with a slight lip.

  • There are no designated disabled parking spaces, but general parking is usually available at the cricket club. Additional parking is available at the tennis club approximately 100 metres away.

  • If you require a reserved parking space or other reasonable adjustments, please contact us in advance.

5. Conduct and Respect

  • We ask all participants to treat staff and fellow clients with respect and courtesy.

  • Disruptive or inappropriate behavior may result in removal from the class without a refund.

6. Personal Belongings

  • Please keep personal belongings with you. We are not responsible for loss or damage to your items.

7. Photography and Social Media

  • We may occasionally take photographs or videos during classes for promotional use. If you do not wish to appear, please let us know in advance.

  • Clients must seek permission before photographing or recording others.

8. Changes to Terms

  • These Terms and Conditions may be updated at any time. The latest version will always be available on our website or by request.

Contact Us
If you have any questions, please contact:
📧 henrysmithfitness1@gmail.com
📞 07557739850

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